This policy explains what information SwiftIT Solutions collects from you, how we use it, and what rights you have over it. We keep this plain and specific to our actual service — no generic boilerplate.
SwiftIT Solutions is a doorstep laptop repair service based in Hyderabad, Telangana, India. We visit customers’ homes and offices to diagnose and repair laptop hardware and software. We operate under the name SwiftIT Solutions and can be reached at 91331 21231 or via WhatsApp.
We collect only what’s necessary to provide the repair service. This includes:
The information you give us is used only for booking, confirmation, generating job invoices, and follow-up updates if a warranty issue arises.
We do not access your personal files, documents, photos, or accounts unless you explicitly ask us to — for example, if you want us to verify that a specific file is accessible after a data recovery job.
When you contact us on WhatsApp or by phone, the conversation is used only to understand your issue, confirm booking details, and follow up on the job.
Our website at swiftit.in is informational. The website may use basic cookies for functionality — for example, to remember your preferences or measure which pages are visited.
We retain your name, phone number, address, and job record for a period of 12 months from the date of your repair to handle your warranty history.
You have the right to access, correct, delete, or object to how we process your personal records at any time.